FAQ

Frequently Asked Questions

  • I LEAVE IN A DIFFERENT COUNTRY THAN COUNTRY OF SERVICE, CAN I GET B MOBI?
  • - Yes, To Access Medical providers for medical Evacuation or Video Consultation
  • I AM NOT AN EXPAT AND LEAVING IN COUNTRY OF SERVICE, CAN I GET B MOBI?
  • - Yes, To access Medical Providers for Video Consultation
  • I DO NOT HAVE EXPATCARE COVER, CAN I GET B MOBI?
  • - Yes, To access Medical providers for Video Consultation and Online medicine Purchase
  • I AM AN EXPAT AND NOT LEAVING IN COUNTRY OF SERVICES, CAN I GET B MOBI?
  • - Yes, To have Expat cover and access Medical Providers.
  • I LEAVE IN A DIFFERENT COUNTRY AND MY FAMILY IN COUNTRY OF SERVICE, CAN I GET B MOBI?
  • - Yes, To assist your family to access medical Provider through medical Voucher
  • WHAT IS HEALTHCARE WALLET?
  • - Mobile App that facilitates Access to Healthcare Services
  • - Mobile App to access Network Providers at Affordable Rate
  • WHAT SERVICES ARE OFFERED BY HEALTHCARE WALLET?
  • - Health Insurance/
  • - Medical Voucher/
  • Network of Providers: By Video Consultation.
  • CAN I HAVE THE B MOBI AS A NON-RESIDENT IN A COUNTRY?
  • - Yes
  • WHERE IS BMOBI OPERATIONAL?
  • - In the country of Services where Buphe has contracted providers
  • WHAT IS EXPATCARE COVER?
  • - Health Insurance for Expatriates or Foreign nationals in a country.
  • WHAT IS COVERED UNDER EXPATCARE?
  • - Primary Healthcare or Outpatient: GP, Pharmacy, Lab etc.
  • - Hospital Benefits and Emergency Evacuation
  • - Non-Health Benefits: Repatriation of Mortal Remains etc.
  • WHAT ARE THE BENEFITS OF EXPATCARE?
  • - You access Providers in Foreign Country at discounted Rate
  • - You do not make use of Cash payment to access Health Services
  • WHAT IS MEDICAL SAVINGS WALLET?
  • - Medical Savings Account is to access outpatient Services such as GP, Dentistry, Optometry, Physio
  • WHAT IS COVERED UNDER MEDICAL SAVINGS WALLET?
  • - Primary Healthcare or Outpatient: GP, Pharmacy, Lab etc.
  • WHAT ARE THE BENEFITS OF MEDICAL SAVINGS WALLET?
  • - You access Network Provider at discounted Rate
  • - You only pay 80% of Medical Bill
  • - You can cash out the full balance of the wallet anytime
  • HOW CAN I ACCESS THE PROVIDER NETWORK?
  • - Subscribe to have the account opened automatically
  • WHAT ARE THE PROVIDERS IN THE NETWORK?
  • - GP, Hospitals, Pharmacies, Lab, Radiology etc.
  • WHY SHOULD I ACCESS THE PROVIDER NETWORK?
  • - Get Services at Discounted and Preferential Rates
  • WHERE ARE THE PROVIDERS LOCATED?
  • - Worldwide, specifically in the Countries of Cover
  • WHAT IS MEDICAL VOUCHER?
  • - Voucher with Monetary value to access Providers Network
  • WHY SHOULD I BUY THE MEDICAL VOUCHER?
  • - Buy voucher to access Healthcare Services at discounted rates
  • WHO SHOULD BUY MEDICAL VOUCHER?
  • - You can buy voucher for yourself or to assist loved ones
  • WHAT ARE THE NON-HEALTHCARE SERVICES?
  • - Non-Healthcare Services are the Banking and Telecommunications services attached to the Wallet
  • WHAT ARE ACCESS BANK SERVICES?
  • - Access Bank through Binc provides Local Transactional Account and Non Resident Foreign Account.
  • WHAT ARE MTN SERVICES?
  • - MTN through Binc offers regular MTN Contract deals and MTN has granted Binc the vetting authority for contracts